Trail Forged Policies
Here at Trail Forged we strive to ensure you are 100% satisfied with every aspect of your experience with us. If for any reason you do wish to return an order, our policies are below.
- All returns are to be initiated within 30 days of receiving your product. Please contact us to begin this process and receive a return authorization number.
- Products must be in like-new condition, unused, having not been installed modified or damaged in any way.
- All products are subject to a 15% inspection and restocking fee.
- Buyer is responsible for shipping of product both directions, or deduction of all shipping charges from return credit.
Non shipped order cancellations will be subject to a cancellation fee (5% for CC and PP, 7% for Affirm; this covers the nonrefundable portion of merchant fees we do not get back). Exceptions are made on unusually delayed orders (outside of 30 days for orders <$1000, 60 days on orders >1000).
We want to thank you for your interest in Trail Forged. We welcome any inquiries and questions you may have.
Feel free to email us at [email protected]
Sean M Inglesby, President